Returns and Exchanges Policy
At VERTA, customer satisfaction is our top priority. If you receive a defective product or are not satisfied with your purchase, we guarantee your right to an exchange or return.
How to Request an Exchange or Return
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Contact our Customer Support team at support@vertaease.com.
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Our team will guide you through the return or exchange process.
Return Conditions
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The product must be returned in its original packaging, unused, and with all accessories, manuals, and the invoice.
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Once received, our team will analyze the product to ensure it meets the return conditions.
Options After Return Approval
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You can exchange the product for another item available in our stock.
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You can receive a full refund for the returned product.
Return Shipping Costs
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The shipping cost for exchanges or returns is covered by VERTA.
We are here to assist you and ensure you have a smooth shopping experience.